Showing posts with label Optimum Effective Scheduling. Show all posts
Showing posts with label Optimum Effective Scheduling. Show all posts

Monday, February 22, 2021

Think before you promote


Growing Audience Takes Planning

One of the public radio stations I listen to has a heavy rotation of promotions for weekend programming. Instead of focusing on one program, it's a splatter approach of a little of everything and we'll see what sticks.

I appreciate the effort. Weekend programs tend to under perform when compared to the weekday juggernauts, Morning Edition and All Things Considered. Much of this has to do with the lifestyle of the listener. On the weekend they're a lot less likely to be that captive weekday audience. Their routine is so different on the weekend.

It is also harder to draw audience to a once a week offering. Radio listening from, the perspective of the audience, is habitual. The medium is convenient. Tune in and what you expect is magically there. Weekend programming needs to meet audience expectations. Once you get the listener there, the content needs to fulfill the expectations of your audience. If not, they're gone.

It's not going to work

But is this kind of promotion effective? Obviously, you want to make your audience aware of your weekend offerings. Not really. The most effective form of promotion is forward promotion. You're trying to increase time spent listening. There I said it. I also felt the hackles of so many doubters in public radio land go up. Unfortunately, this is basic radio. Promote what is coming up in the next ten to 20 minutes and do it consistently. Your goal is to increase time spent listening. 

Next, focus on vertical promotion. Try to increase occasions by promoting to your daily talk shows or All Things Considered during Morning Edition. 

Horizontal promotion works well. Promote a series of stories on Morning Edition during Morning Edition. You could easily do the same during midday programming.

Look for opportunities to cross promote. Local stories can be expanded upon by your midday offerings and other platforms. Don't miss this opportunity to promote between platforms!

Promotion on Monday morning for The Moth Radio Hour airing on Sunday night is the least effective thing you can do. I'm simply not going to remember it.

What works for weekends?

If you want to draw an audience to a weekend program, it would be more effective to run OES scheduling for that program. Optimum Effective Scheduling (OES) is a concept created to reach the majority of a radio station's listeners 3 or more times by distributing ads evenly throughout a week. This will take planning and discipline, but it works. 

Tuesday, July 5, 2016

It's Not There!!!

A Listener's Rant

I went to tune-in to  my local public radio station to listen to a daily news and interview program, but it wasn't there. Because I wasn't able to tune in at the start of the hour...there seemed to be no explanation as to what happened. Not tuning in at the beginning or end of an hour is pretty typical of listeners.

So...I'm left to wonder.

When to comes listener loyalty...that's a bad idea. Loyalty is based on habitual listening habits. When a listener wants Morning Edition, it should be there. When a listener wants to find All Things Considered...it should be where it always is. The same goes for local programming.

Consistency

Consistency leads to listener loyalty. Loyalty is important when it comes to AQH and Share...and membership dollars. Keep messing with the listener and your giving him or her an opportunity to tune away.

The special in it's place was pretty good, but I didn't hear any promos for the program. They're easy to miss. To reach half the audience in a week...optimum effective scheduling is needed. That could be as many as 64 spots in a week. If the special is important enough to bump regular programming, perhaps effective promotion might be in order. At the very least, producers could have created announcements for the breaks with horizontal promotion to the next "Where We Live," or a reassurance that the program would be back.

A daily program that has built an audience should be there well...daily. The best way to build audience and loyalty is by consistently meeting the listener's expectations. It might take a little extra work, but the rewards are worth the effort.

Okay...I'm done.